Hi77 bat Privacy Policy – Your Data, Our Responsibility

1 Introduction

Hi77 bat (https://hi77bat.com) is an international-standard online betting and sports gaming platform. We believe that protecting our users' privacy is one of our most important responsibilities. This Privacy Policy clearly outlines what data hi77 bat collects, why it is collected, and how it is kept secure.

This policy applies to hi77 bat's website, mobile app, and all digital services. By using our platform, you are considered to have agreed to this privacy policy. If you do not agree, please refrain from using our services.

This Privacy Policy has been drafted in accordance with applicable laws of Bangladesh and international data protection standards, with particular reference to the principles of GDPR. hi77 bat is committed at all times to upholding the best interests of its users.

2 What Information We Collect

Hi77 bat collects certain information to deliver the best possible experience. A full breakdown of what we collect is provided below:

3 Why We Collect Information

Hi77 bat has specific and legitimate reasons for collecting your information. No data is collected without a clear purpose.

• Account Management: Identity information is essential for creating, verifying, and managing your account.
• Financial Transactions: Financial information is used to securely process deposits and withdrawals.
• Fraud Prevention: To detect money laundering and illegal activity, keeping the platform safe and secure.
• Legal Obligation: To comply with directives from licensing authorities and financial regulators.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Customer Support: To resolve your issues quickly and accurately.
• Relevant Offers: To send you promotions and bonus offers tailored to your preferences (with your consent).

Hi77 bat never uses your information beyond these stated purposes. Should we ever need to use your data for a new purpose in the future, we will notify you in advance and obtain your consent where required.

4 How Your Data Is Used

Hi77 bat uses the collected information only in the ways described below. Every use is purpose-driven and proportionate.

• Verifying your identity to ensure secure account access.
• Processing betting transactions and paying out winnings.
• Detecting unusual logins or suspicious transactions and sending alerts.
• Resolving technical issues on the platform.
• Sending promotional emails or SMS, if you have given your consent.
• Preparing annual security reports and conducting internal analysis.

5 Data Sharing

Hi77 bat never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties:

• Payment Providers: Financial details required to process transactions with bKash, Nagad, Rocket, and your bank.
• Identity Verification Agency: With authorized verification agencies for the KYC process.
• Law Enforcement Agencies: When required by law or court order.
• Security Partners: Provider of fraud detection and cybersecurity services.
• Business Successors: In the event of a company merger or acquisition, with prior notice.

Beyond the reasons stated above, hi77 bat does not share your data with any third party. Selling data to advertisers, marketing companies, or data brokers is strictly prohibited.

6 Cookie Policy

Cookies and similar tracking technologies are used on the hi77 bat website and app. Cookies are small text files stored in your browser.

You can disable non-essential cookies at any time through your browser settings. However, disabling certain cookies may affect the proper functioning of some platform features.

7 Security Measures

Hi77 bat follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers.

• Encryption: TLS 1.3 encryption is used in transit and AES-256 encryption is applied for data at rest.
• Two-Factor Authentication: Two-Factor Authentication (2FA) can be enabled when logging into your account.
• Regular Audits: External security experts regularly audit our systems.
• Access Control: Only authorized personnel may access user data.
• Data Backup: Regular backups are stored securely to ensure your data is never lost.
• Incident Response: In the event of a security breach, affected users will be notified within 72 hours.

8 Data Retention Period

Hi77 bat retains your data only for as long as it is needed or legally required.

• Active Accounts: Full data is retained for as long as your account remains active.
• Closed Accounts: Financial data is retained for 5 years after account closure, in accordance with financial regulations.
• KYC Documents: Verified documents are retained for up to 5 years.
• Support Logs: Customer support conversations are retained for 2 years.
• Technical logs: Server logs are typically deleted after 90 days.

When the retention period ends, data is securely deleted or anonymized so you can no longer be identified.

9 Your Rights

Hi77 bat respects your data protection rights. You have the following rights:

• Access: You may request to view what information we hold about you.
• Correction: You may request corrections to any inaccurate information.
• Erasure: You may request deletion of your data under certain conditions.
• Portability: You can receive your information in a machine-readable format.
• Objection: You may object to your data being used for marketing purposes.

10 Minors' Data

Hi77 bat strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor has registered using false information and we become aware of this, the account will be immediately closed and all associated data deleted. If a parent or guardian becomes aware of their child's account, please notify us without delay.

11 Policy Changes

Hi77 bat may update this Privacy Policy from time to time. When changes are made:

• You will be notified by email or on the platform before any significant changes take effect.
• The "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree, you may request that your account be closed.

We recommend visiting this page regularly to stay up to date with our latest policy.

12 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch:

Our privacy team is available seven days a week to answer your questions. We are always here to help protect your data.